Warranty
Terms & Conditions
1AYRUS GLOBAL TECHNOLOGIES shall return defective products that could not be repaired at no-charge,except for shipping costs.This warranty does not cover product problems related to the following
aProducts damaged during shipping.
bDamage caused by force majeure.
cDamage caused by normal wear of parts, scratches, surface rust or deterioration, improperuse, improper storage, improper testing, negligent use of improper voltage or current, accidental damage, abnormal or unusual use, use of unauthorized accessories or modules, computer virus, use contrary to the operating instructions, or lack of regular maintenance.
dProduct repaired, dismantled, or altered by unauthorized technical personnel.
eRemoved warranty seals or serial number stickers which void our warranty.
2Shipments without an RMA number marked clearly on the outer packaging will be refused.For warranty repairs the Distributor will return the defective Product & freight prepaid to AYRUS GLOBAL TECHNOLOGIES. AYRUS GLOBAL TECHNOLOGIES will return the repaired product to the Distributor. After the applicable warranty period, the Distributor pay all labor and/or parts charges.
aDOA exchange for any defective product shall be applicable for a period of 14 days from shipment arrived. No rush orders will be approved for DOA exchanges.
bAll returns will be evaluated upon return and additional fees may be charged based on the condition of products. Failure to ship within thirty (30) days automatically voids the RMA.
cAll claims for warranty must be made within the warranty period. If after investigation AYRUS GLOBAL TECHNOLOGIES determines that the reported problem was not covered by the warranty, the Distributor shall pay AYRUS GLOBAL TECHNOLOGIES the cost of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any Product or part thereof shall extend the warranty period as to the entire Product.
Click Here to Download Return Merchandise Authorization Form